Shipping policy

Shipping policy

We currently deliver only to selected countries within Europe. Please refer to the information below for details regarding handling times, shipping fees, and free shipping thresholds.

Handling and Dispatch Time
Orders placed before 15:00 (CET) on business days will be dispatched the same day. Orders placed after 15:00 will be dispatched on the next business day.

Shipping Destinations and Fees
We currently ship to the following countries:

  • Netherlands: €6.00
    (Free shipping on orders above €30)

  • Belgium: €7.00
    (Free shipping on orders above €40)

  • Germany: €7.00
    (Free shipping on orders above €40)

  • Poland: 14.99 zł
    (Free shipping on orders above 99 zł)
  • Austria, France, Portugal, Spain: €8.95
    (Free shipping on orders above €50)

  • Croatia, Czechia, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Norway, Romania, Slovakia, Slovenia, Sweden: €12.95
    (Free shipping on orders above €100)

  • Bulgaria, Cyprus, Denmark, Greece, Malta, Switzerland: €17.00
    (Free shipping on orders above €150)

Free shipping will be applied automatically at checkout when the minimum order amount is met.

Shipping Methods
Depending on the destination country, we use one of the following reliable shipping carriers: DPD, PostNL, or DHL.

For certain items shipped within the Netherlands, we may also use Briefbox delivery where applicable.

Lost or Damaged Packages
If your package arrives damaged or if the contents are missing during transit, please contact us immediately at: benelux@cosmedcosmeceuticals.com

We will investigate the issue and work with our shipping partners to resolve it as quickly as possible.